GETCOM Limited
Privacy Notice
Our contact details
E-mail: feedback@getcom.org
The type of personal information we collect
We currently collect and process the following information:
• Personal email addresses
• Profile name (your personal name or game pseudonym)
• Profile image (a photo of your likeness or other image)
• Personal answers to financial markets related questions
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• To help us create and personalise your game profile;
• To help us send you your vouchers; and
• To help us with game revenue generation.
We use the information that you have given us in order to create your personal game profile, and your photo or image to personalise your profile. Your email address enables us to send your vouchers to your personal email address.
You have the option to participate in questionnaires we send out to you. Your responses will be anonymised and aggregated with other responses to the same questionnaire before they are shared with third parties. We will only share the anonymised information with organisations that can help with game revenue generation.
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is legitimate interest.
How we store your personal information
Your information is securely stored in servers based in the United Kingdom. We keep your email address, profile name and profile image while you have a game profile. As soon as your profile is withdrawn due to in-game profile termination, we will immediately delete the data associated with the terminated profile. If your profile is inactive, but has yet to be terminated, we will hold your profile and associated data for six months before the profile is terminated due to inactivity. At which time, we will immediately delete the data associated with the terminated profile.
Anonymised data from questionnaires will be kept for a year from the point of collection, at which time it will be deleted. The exception to this is when there is reason to believe that opportunities exist to sell the anonymised data beyond the one-year period. In this case, the data will be held for no more than a year from the point the data is shared.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at feedback@getcom.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at feedback@getcom.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk